Public services in India today stand at the doorsteps of a radical transformation and all the challenges can be handled through innovative approaches and passionate involvement by serving both sides of governance: – revenue generation as well as effective expenditure and utilization for public benefit.
e-Governance is neither in regards to a government website and e-mail nor is it in regards to digital access to government information or electronic payments. Rather, it will bring forth new ideas of citizenship, each in terms of wants and responsibilities. The three main target groups that can be distinguished in governance concepts are government, citizens and businesses/interest groups.
Through e-Governance, government services will be made available to citizens in a convenient, efficient and transparent manner of:-